Vehicle Problems

Location

FLEET

INQUIRIES > Fleet Inquiries

Purpose

If a problem arises with a vehicle, such as a flat tire, you can keep track of the problem by entering it in Vehicle Problems. When the vehicle is added to a contract, the user is warned of any existing problems on the vehicle. Major problems can be flagged as critical so the user cannot add the vehicle to a contract.

Fields

Product/Unit # – Use these fields to select a vehicle. You can also use the left binocular lookup button to find a vehicle. The right binocular lookup button will search for an existing problem.

First/Last Name – The name of the person who rented the problem vehicle.

Date Reported – The date and time when the problem was entered.

Repair Order ID – A system-assigned number for this repair order. The number range is set up in Transaction.

Date Repaired – The date and time when the problem was fixed.

Critical – If this is a major problem, check this box. The vehicle cannot be used on new contracts.

Repaired – When the problem is fixed, check this box. The current date and time will be defaulted into the Date Repaired fields above.

RA# - If the problem was entered from the Contract Sales screen, the RA number is shown in this field.

Reported By – The ID number of the employee who entered the problem.

Repaired By – The ID number of the employee who entered the repair date and notes.

Problem Summary – A brief one-line summary of the problem.

Problem Notes – A detailed explanation of the problem.

Repair Summary – A brief one-line summary of what was done to fix the problem.

Repair Notes – A detailed explanation of what was done to fix the problem.