Credit Card Inquiry

Location

INQUIRIES

Purpose

The Credit Card Inquiry will display all of the information captured in the system that matches one credit card number or a group of credit card number. Use the Credit Card Inquiry to investigate charge-backs. Also use this to find any type of credit card transaction in the system when all you have is a credit card number.

If you have the User Privilege to view unmasked credit cards, you will be able to use the asterisk as a wild card. It can be used as a placeholder or the suffix after you enter at least one beginning number.

Fields

CC# – Enter the credit card number or an asterisk (*) followed by the last 4 digits. Use the Add button to move it into the search list.

Start/End Date/Time: Find credit card transactions in this date and time range.

Buttons

Add – Add the credit card number in the CC# field into the search list.

Delete – Remove the selected credit card number from the search list.

Clear – Remove all of the credit card numbers from the search list.

Go To

The screens you can jump to are:

Contract – View the contract that contains the selected payment record.

Renter – View the information of the renter who made the selected payment.

Reservation – View the reservation that contains the selected payment record.

Miscellaneous Sales – View the miscellaneous sale that contains the selected payment record.