Pending Open
Pending Open[edit]
Location
COUNTER > Contract Processing
Purpose
If you check-out a customer without assigning a vehicle, the system will treat the rental agreement as a "pending open". By leaving only the vehicle information blank, you can essentially "pre-write" rental agreements. When the customer arrives, the check-out process can be completed in very little time, as only a vehicle needs to be assigned.
Buttons – Lookup Screen
Select – Choose this contract and continue to the Pending Open Checkout screen.
Revert – Rollback the contract to an open reservation.
Exit – Return to the main menu.
Fields - Pending Open Checkout screen
Contract Information
Fields in this area are for information-only and can only be edited through the Contract Processing screens.
Check-Out Information
Product/Unit# – Choose the product and unit number of the vehicle you wish to add to the contract. Click on the binocular lookup to select a vehicle from the browser.
Date/Time Out – The current date and time are defaulted into these fields.
Date/Time Due – The contract’s due back date and time are defaulted into these fields.
Buttons - Pending Open Checkout screen
OK – Update the contract with the information that has been entered.
Cancel – Undo changes and return to the Pending Open lookup browser.
Open a Pending Contract[edit]
Pending contracts are pre-written contracts with no car assigned to them. They are created from the reservation manifest in order to speed up the rental process when the customer arrives.
- Click on the ‘Pending Contract’ icon to open a pending contract. When the screen appears, select the appropriate contract from the browser.
- Confirm the rate details and adjust the pickup time if necessary. Use the binoculars next to the unit # field to select a vehicle, then click on the save icon. You will be prompted to print the rental agreement.