Claims Management

Location

CLAIMS

FLEET

Purpose

Once a claim has been created, you can manage it by going to Claims, then Claims Management from the RentWorks Main Menu.

You will immediately see the following look-up browser, which allows you to search by:

• Claim Sequence Number
• Rental Agreement Number
• Vehicle Number
• Renter’s Last Name

You can also enter a range of Loss Dates.

Buttons

New - Creates a new claim.

Copy - Copies the highlighted claim.

Edit - To start working with a claim, highlight it and double-click, or select the Edit.

Delete - To delete a claim, highlight it and select Delete.

When you Edit a claim, there will then be several tabs available:

Claims Management General Tab

Claims Management Contacts Tab

Claims Management Vehicle Tab

Claims Management Images Tab

Claims Management Repair Orders Tab

Claims Management Financial Tab

Claims Management Reminders Tab

Claims Management Form Letters Tab