Daily Game Plan

Location

SETTINGS > Commission Coaching

Purpose

The Daily Game Plan allows you to easily update walkup and upgrade rates. It is also a place to list the managers and supervisors for the day, and to give the CSR’s a plan of action.

Fields – Rates Tab

Rate Code – Choose the rate code of the rates you wish to modify.

Rates Browser – The rates for the selected rate code are listed. You can change the values in the Daily and Weekly columns to modify the rates.

Minimum Upgrades

Class – Select a class from the drop-down menu to change the minimum upgrade amounts.

Alt – The alternate classes for the selected class are listed in these four fields. You can modify the minimum upgrade amounts in the fields.

Fields – Notes Tab

Who’s Where & When

Managers – A text box for listing the managers for the day.

Supervisors – A text box for listing the supervisors for the day.

Customer Service Return Coordinators – A text box for listing the people that are handling vehicle returns for the day.

The Plan… – A text box for comments about the day’s plan

Incremental Sales Notes – A text box for comments about the incremental sales.