Bluebird Help Desk: Difference between revisions

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Latest revision as of 11:39, 18 September 2024

Location

HELP

Purpose

Connect to the online call center by selecting this option.

Once your company login and password are entered into your database, you can:

  • enter your own support calls (which immediately go into the queue),
  • track your support call activity for any period of time, and
  • check on the status of Software Action Requests (SARs).

If you are prompted for a user name and password to access the online call center, contact Bluebird via phone or email and ask to have your company set up to automatically log in.