Editing Bluebird Help Desk

'''Location'''

HELP

'''Purpose'''

Connect to the online call center by selecting this option.  
 
Once your company login and password are entered into your database, you can:
:* enter your own support calls (which immediately go into the queue), 
:* track your support call activity for any period of time, and 
:* check on the status of  Software Action Requests (SARs).

If you are prompted for a user name and password to access the online call center, contact Bluebird via phone or email and ask to have your company set up to automatically log in.
[[Category:Bluebird]]